Our Privacy Policy
Who We Are
Re-Coop Studios is a Reformer Pilates studio based in the UK. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions, contact us at:
What Information We Collect
We may collect and process the following data about you:
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Full Name
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Email Address
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Telephone Number
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Enquiry Details
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IP address, browser type, and usage data (via cookies)
How We Collect Your Data
We collect data via:
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Our lead capture/contact forms
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Email or phone communication
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Website analytics tools (e.g., Google Analytics)
Why We Collect Your Data
We collect your personal data for:
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Responding to your enquiries
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Booking classes or consultations
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Sending marketing updates (with your consent)
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Website analytics and improvement
Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
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Consent – where you provide it voluntarily (e.g., email signup)
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Contract – to deliver our services to you
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Legitimate Interests – for business development and communications
Marketing
With your consent, we may send marketing emails. You can opt-out at any time using the unsubscribe link or by contacting us.
Data Sharing
We do not sell or rent your data. We may share your information with trusted third parties (e.g., CRM platforms or email marketing providers) who help us operate our business, under data processing agreements.
Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy, or as required by law.
Your Rights
You have the right to:
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Access your data
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Correct inaccuracies
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Erase your data (“right to be forgotten”)
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Object to processing
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Data portability
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Withdraw consent at any time
Contact us to exercise these rights.
Cookies
Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings. A cookie notice is displayed upon your first visit.
Security
We implement appropriate security measures to protect your data, including SSL encryption and secure storage.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted here with an updated revision date.